Scroll down to start a return
Swipe to start a return
Your customers can start their return anytime and from anywhere.
Show your customers. Items are displayed visually, with products
that are clearly marked for eligibility to return.
Ask different questions to solve for the “why” to gain valuable
Customers are encouraged to exchange for a different size or
(fast & easy)
Incentivize those consumers who opted for a return with an
experience to shop the entire catalog.
A shopping experience for your customers to apply the value of
return for any
product they want – more, equal, or less.
Whatever the difference in price, Pollen has it handled, and the
customer pays you directly.
(Pollen never collects customer credit information
and takes on the risk of the exchanged product)
Enable the “Amazon” return experience for your customers – never
Notify your consumers through text after they drop off their
return. – Yes, they come back and buy more.
Dashboards that allow you to control anything external or internal
to turn disappointment into dollars.
Ask anything, literally anything. You can even name your A.I.
co-pilot if you like!
Director of eCommerce - Jonah Traub