Welcome to Pollen Returns
| At Pollen, we specialize in simplifying the return process for businesses and their customers. Our mission is to streamline returns, making them hassle-free, efficient, and cost-effective. We believe that a smooth return process is essential for customer satisfaction and loyalty. |
Our Story
| Pollen Returns was founded to address the challenges that businesses and customers face with returns. We recognized the need for a comprehensive solution that would reduce the complexity and cost associated with returns while enhancing the customer experience. With years of experience in the industry, we have developed a platform that meets these needs and so much more. |  |
Founders
| Our team is composed of industry experts with a passion for improving the return experience. We bring a wealth of knowledge and expertise to the table, working tirelessly to develop and implement solutions that make a real difference. |
 |
CEO Spencer Kieboom Spencer saw a solution that no one else did to a problem that everyone has – that’s why he founded Pollen. He played major league baseball with the Washington Nationals and knows what it takes to win from grinding it our in the minors to wining a World Series ring in 2019.
|
 |
COO Mark Hart Mark has 25+ years of experience managing operations at companies like Target and XPO. He has experience leading dispatch, fulfillment, and sortation – Pollen’s backend that supports our customers’ operations relies on Mark’s expertise and leadership.
|
 |
CCO Christian Piller Christian brings supply chain execution, strategy, and digitalization experience from the buy and sale side at companies like project44, Amazon, and Grainger. He saw hyper-growth while at project44 and Amazon, so he’s ready to scale.
|
 |
CTO
Chad Ozgur Chad was the resident CTO at Entrepreneurs Roundtable Accelerator in New York. He saw 300+ start-ups come through over this 20+ year career – Pollen is the first one he’s gone to full time.
|
 |
Happ Klop
Founder and Former CEO of The North Face. Happ’s visionary leadership transformed The North Face into a globally recognized brand. His entrepreneurial spirit and extensive industry knowledge provide invaluable guidance to Pollen as we navigate our growth journey.
|
 |
Suzy Deering
Former CMO at eBay and Ford. Suzy’s expertise in digital marketing and strategic branding has driven success at some of the world’s most renowned companies. Her insights help Pollen enhance our market presence and customer engagement strategies.
|
 |
Alan Amling
Distinguished Professor of Supply Chain at the University of Tennessee and former VP of Strategy at UPS. Alan’s deep understanding of supply chain logistics and strategic planning informs our approach to optimizing return processes and ensuring operational excellence.
|
Sharing your email means you will see how your current returns solution is outdated and how much better your life will be moving forward.
